Privacy Policy
Privacy information for Rolling Lion players.
This Privacy Policy explains what information may be handled when players use Rolling Lion, visit this website, or contact us for support.
Effective Date: August 24, 2026
I. Who We Are
Rolling Lion (hereinafter referred to as "the Game" or "Rolling Lion") is provided by Dongguan Jisha Technology Co., Ltd. (hereinafter referred to as "we," "us," or "our").
- Legal Entity: Dongguan Jisha Technology Co., Ltd.
- Registered Address: Room 1506, Building 1, Fenghui Plaza, No.1 Hongyi Road, Nancheng Street, Dongguan City, China
- Contact Email: [email protected]
- Feedback and Complaint Channel: You may contact us via the above email address. We will respond to your privacy-related requests within 15 business days.
II. Scope of This Policy
This Privacy Policy applies to:
- The Rolling Lion mobile application;
- Rolling Lion official website pages (if any);
- Game-related customer service communications and support services.
This Policy does not apply to third-party websites, applications, or services that we do not own or control. When you use third-party services, please review their respective privacy policies.
III. How We Collect and Use Your Information
We collect and use information only to the extent necessary for the actual operation of the Game, broken down by business scenarios as follows:
3.1 Customer Support and Communication
When you contact us via email or other means for assistance, we may collect:
- Your email address;
- Your name or nickname (if you voluntarily provide it);
- Message content, screenshots, and support request details;
- Device model, operating system version, application version, and time of issue.
Purpose: To understand your issue, provide technical support, and respond to your requests.
3.2 Game Operation and Experience Optimization
To ensure the Game runs properly, save your progress, and optimize your experience, we may process:
- Application version number, device type, and operating system version;
- Language settings and region settings;
- Game progress, virtual currency amounts (virtual coins/balls), unlocked cosmetic items, and level or mode progress;
- Crash information, error logs, and performance diagnostic data.
Purpose: To save game progress, improve game balance, fix technical issues, and enhance user experience.
IV. Information Sharing, Transfer, and Public Disclosure
This product does not share your personal information with any third party. We do not share user personal information with any third-party data platforms, advertising platforms, or analytics service providers.
However, we may disclose information under the following exceptional circumstances:
- As required by laws, regulations, judicial proceedings, or administrative regulatory requirements;
- As required for platform compliance reviews (e.g., Apple App Store);
- To protect our legitimate rights and interests, or those of our users or the public;
- In the event of business transfers such as mergers, acquisitions, reorganizations, or asset sales, if user information is involved, we will notify you in advance and ensure the recipient continues to comply with this Policy.
We do not sell any personal information.
V. Your Rights
You have the following rights regarding the information you provide:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Access the personal information you have submitted | Send an email to [email protected]. We will respond within 15 business days |
| Rectification | Correct inaccurate or incomplete information | Send an email to [email protected] with details of the correction needed |
| Deletion | Delete the personal information you have provided | Send an email to [email protected]. We will process it in accordance with applicable laws |
Special Note: Rolling Lion is a single-player casual game. Game progress is stored locally on your device by default, and we do not require you to register or log in to an account. If you have not actively registered an account, there is no online account to delete.
VI. Children's Privacy
Rolling Lion is a casual entertainment game designed for users of all ages and is suitable for family viewing.
We do not knowingly collect personal information from children. If you are a minor (under the age of 14), we recommend that you use the Game under the supervision of a parent or guardian. Please do not submit any personal information to us without parental consent.
If you believe that a child has provided us with personal information without parental consent, please contact us at [email protected]. We will delete such information within 15 business days after verification.
Note to Parents/Guardians: We encourage you to monitor the amount of time your children spend playing games, guide them to manage their time reasonably, and help them avoid excessive gaming.
VII. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Policy, including but not limited to:
- Game operation and progress saving;
- Customer support and issue follow-up;
- Security and fraud prevention;
- Legal compliance and dispute resolution.
When information is no longer needed, we will take reasonable steps to delete, anonymize, or restrict further use of such information.
VIII. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, tampering, or disclosure, including but not limited to:
- Encryption protocols for data transmission;
- Internal access controls to minimize data access scope;
- Regular security audits.
Important Notice: No method of electronic transmission or storage is 100% secure. While we cannot guarantee absolute security, we are committed to taking timely remedial measures upon becoming aware of any security incidents.
IX. International Data Transfer
This Game serves players from multiple regions around the world. Your information may be transferred to and stored in the region where we are located. We will process and protect your information in accordance with this Privacy Policy and applicable laws, ensuring that your information receives the same level of protection regardless of where it is processed.
X. Updates to This Policy
We may update this Privacy Policy under the following circumstances:
- Changes to game features or business scenarios;
- Changes to laws, regulations, or platform policies (such as the Apple App Store Review Guidelines);
- Receipt of user feedback or regulatory recommendations.
Notification of Changes:
- We will notify you of material changes via an in-app pop-up notification;
- We will update the latest version on our official website pages;
- The effective date at the top of this page will reflect the latest revision.
Effective Rules: The updated Privacy Policy takes effect on the effective date stated on the page. By continuing to use the Game, you agree to the updated Policy. If you do not agree to the changes, please stop using the Game and contact us to delete your information.
XI. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy (including but not limited to access, rectification, deletion, or account deletion), please contact us through the following channels:
| Legal Entity | Dongguan Jisha Technology Co., Ltd. |
|---|---|
| Contact Email | [email protected] |
| Response Time | We will respond within 15 business days |
If you are unsatisfied with our response, you may file a complaint with the relevant regulatory authorities (e.g., cyberspace administration or consumer protection agencies) in your jurisdiction.
XII. Effective Date
This Privacy Policy is effective as of August 24, 2026.